Policies
Terms of Service
Effective Date: November 7, 2026
Last Updated
November 7, 2026
Welcome to lumeero.
These Terms of Service ("Terms") govern your access to and use of https://lumeero.us, including browsing our website, purchasing products, creating customer accounts, and using our customer support services.
The website is operated by Stone Canyon Leathers, doing business as lumeero ("lumeero," "we," "us," or "our").
By accessing or using our website, you agree to comply with these Terms. When you place an order, the Terms applicable to that transaction form part of your purchase agreement, subject to applicable law.
Please read these Terms carefully before using our services.
If you do not agree with these Terms, please discontinue use of the website.
Nothing in these Terms limits or excludes consumer rights that cannot legally be waived.
01Business Information
Store Name
lumeero
Legal Business Name
Stone Canyon Leathers
Website
Business Address
6715 4th St NW, Los Ranchos De Albuquerque, NM 87107, United States
Phone
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Live Chat
Available 24/7
For questions about these Terms or our services, please contact us using the information above.
02Eligibility to Use Our Website
Our website is intended for individuals who are legally capable of entering into purchase agreements under applicable law.
By placing an order, you represent that:
- You have the legal capacity to complete the transaction.
- The information you provide is accurate and current.
- You are authorized to use the selected payment method.
- Your purchase complies with applicable laws.
- You will not use our website for fraudulent or unlawful purposes.
Individuals who are not legally capable of entering into contracts should use the website only with appropriate parental or legal guardian involvement.
We may refuse or cancel transactions where required by law or where a legitimate security or fraud concern exists.
03Our Products and Services
lumeero operates an online retail store offering electronics and related technology products.
Depending on current inventory, our product categories may include:
- Computers and computer components
- Graphics cards
- Computer monitors
- Gaming consoles and accessories
- Memory and storage products
- Power adapters and chargers
- Audio equipment
- 3D printers
- I/O cards and adapters
- Other electronic devices and accessories
Product availability and selection may change without notice.
We do not guarantee that every product or category will remain available at all times.
04Product Information and Descriptions
We aim to provide accurate and useful product information.
Product listings may include
- Product name
- Brand and model
- Specifications
- Features
- Product condition
- Price
- Availability
- Compatibility information
- Warranty details, where applicable
- Product photographs
We make reasonable efforts to maintain accurate listings. However, occasional typographical errors, technical inaccuracies, or outdated information may occur.
Product images may be provided by manufacturers or other authorized sources and may be illustrative.
Colors and visual appearance may vary depending on screen settings and product variations.
If you require confirmation of a particular specification or feature, please contact us before purchasing.
Nothing in this section permits us to supply materially different goods without the customer's agreement or limits remedies for misdescribed products.
05Product Availability
All orders are subject to product availability.
Inventory information may change because of:
- Customer purchases
- Inventory synchronization delays
- Supplier availability
- Fulfillment limitations
- Product discontinuation
- Other operational circumstances
An item appearing available on our website does not guarantee that it will remain available until the order is accepted and fulfilled.
If an ordered product becomes unavailable, we will contact you regarding the available options.
These may include an agreed alternative, an adjusted fulfillment arrangement, or cancellation and an appropriate refund.
We will not substitute a materially different product without your agreement.
06Pricing and Currency
Unless otherwise stated, prices displayed on lumeero.us are in United States Dollars (USD).
We aim to maintain accurate pricing information.
Prices may change from time to time because of inventory costs, promotions, supplier changes, or other business considerations.
A price change will not automatically alter the agreed price of an already accepted order.
The final order total will be displayed before payment confirmation and may include:
- Product prices
- Applicable discounts
- Shipping charges
- Applicable sales taxes
- Other disclosed charges, where relevant
We do not impose undisclosed charges after checkout.
Pricing Errors
If an obvious pricing or listing error occurs, we may contact you before accepting or fulfilling the affected order.
Where an order cannot lawfully or reasonably be fulfilled at the displayed price, we will explain the situation and provide an appropriate resolution consistent with applicable law.
If payment has already been collected for an order that we cancel, the amount due will be refunded.
07Promotions and Discount Codes
We may occasionally offer promotional discounts, coupon codes, or special pricing.
Promotions may be subject to conditions such as:
- Expiration dates
- Eligible products
- Minimum purchase amounts
- Usage limits
- Customer eligibility
- Maximum discount amounts
- Other disclosed restrictions
Promotional codes must be applied according to their stated terms.
Unless otherwise specified, discounts cannot be combined or applied retroactively to completed purchases.
We reserve the right to decline fraudulent or unauthorized use of promotional offers.
08Placing an Order
When placing an order, customers are responsible for reviewing the information submitted during checkout.
This includes
- Product selection
- Quantity
- Product variations
- Shipping address
- Billing information
- Contact information
- Payment method
- Final order total
After submitting an order, you may receive an automated order confirmation.
An automated confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted for fulfillment.
An order is accepted when we confirm acceptance or otherwise begin fulfilling it, subject to applicable law.
We may contact you if additional information is needed.
09Order Acceptance and Verification
We may review orders before fulfillment to verify payment, product availability, shipping eligibility, and transaction details.
An order may require additional verification where there is a reasonable security concern.
We may decline or cancel an order for legitimate reasons, including:
- Product unavailability
- Payment authorization failure
- Incomplete or inaccurate information
- Suspected fraudulent activity
- Shipping restrictions
- Legal or regulatory requirements
- Obvious pricing errors, subject to applicable law
If an order is canceled after payment has been collected, we will issue any refund due.
We will not retain payment for products that we cancel and do not supply.
10Payment Methods
We accept the payment methods displayed as available during checkout.
Depending on our current payment integrations, these may include eligible credit cards, debit cards, digital wallets, or installment payment services.
Payment availability may vary by transaction.
Payment processing is subject to the applicable provider's authorization and security procedures.
Customers must use payment methods they are authorized to use.
We do not require customers to send complete payment card details or security codes through email or live chat.
For additional information, please review our:
Payment Options & Payment Policy
11Buy Now, Pay Later
Where available, installment financing may be offered through independent third-party providers.
Financing eligibility, approval, interest, fees, payment schedules, and other terms are determined by the relevant provider.
lumeero does not guarantee financing approval or interest-free installment plans.
Customers are responsible for reviewing and accepting the provider's financing agreement before completing a financed purchase.
Buy Now, Pay Later Information
12Sales Tax
Applicable sales taxes may be calculated during checkout based on the product, delivery destination, and relevant tax requirements.
The final order total will include any taxes collected through checkout.
Customers are responsible for any legally applicable taxes not collected by the seller, where required by law.
13Shipping and Delivery
We provide shipping services to eligible delivery addresses in the United States.
Shipping availability depends on the product, destination, carrier, and applicable restrictions.
Our Shipping & Delivery Policy explains:
- Eligible shipping destinations
- Shipping charges
- Order processing
- Delivery estimates
- Tracking information
- Delivery delays
- Missing or damaged shipments
Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Customers should provide accurate shipping information and contact us promptly if corrections are needed.
Our responsibility for delivery and any available remedies will be determined by applicable law and the circumstances of the transaction.
Shipping & Delivery Policy
14Order Cancellations
Customers may request cancellation by contacting our support team.
Cancellation eligibility depends on the order's fulfillment status.
Orders that have not yet entered an irreversible fulfillment stage may be eligible for cancellation.
Once an order has shipped, cancellation may no longer be possible through the standard process.
Customers may instead have return rights after delivery.
Approved cancellations will be processed according to our published policy and applicable law.
Order Cancellation Policy
15Returns and Refunds
Eligible purchases may be returned according to our Returns & Refunds Policy.
Our proposed standard return terms include a 30-calendar-day return period for eligible products, subject to product condition and other disclosed requirements.
Refund eligibility depends on the reason for return, the applicable policy, and legal requirements.
Customers must follow the return authorization process and should not send products to our business correspondence address without receiving the correct return instructions.
Returns & Refunds Policy
Nothing in our return policy or these Terms excludes rights concerning defective, damaged, misdescribed, or incorrectly supplied goods where such rights are protected by law.
16Product Warranties
Warranty coverage varies by product and manufacturer.
Some products may include a manufacturer's limited warranty, while others may have different coverage arrangements.
Warranty duration, eligibility, exclusions, and claim procedures are determined by the applicable warranty terms.
We do not provide a universal manufacturer-backed warranty for every product unless expressly stated.
Customers should review product-specific warranty information before purchasing.
Warranty & Product Support
Manufacturer warranty terms do not automatically replace statutory rights that customers may have against the seller.
17Product Compatibility and Installation
Certain electronics require compatible hardware, software, operating systems, power supplies, or other supporting equipment.
Customers should review relevant compatibility requirements before purchasing.
Examples include
- Motherboard compatibility
- Power supply requirements
- Operating system support
- Device connection standards
- Product dimensions
- Software and driver requirements
- Installation specifications
We recommend consulting the manufacturer's documentation when compatibility is uncertain.
Products should be installed and used according to the manufacturer's instructions.
Where appropriate, customers should seek assistance from qualified technicians.
Nothing in this section limits remedies for inaccurate product descriptions or other seller obligations under applicable law.
18Customer Accounts
If customer account functionality is available, users may be able to create an account to manage certain shopping activities.
Customers are responsible for
- Providing accurate registration information
- Maintaining the confidentiality of their credentials
- Using reasonable measures to protect their accounts
- Notifying us of suspected unauthorized access
You must not attempt to access another person's account without authorization.
We may restrict account access where reasonably necessary to address security risks, fraud, or violations of these Terms.
Such restrictions do not eliminate rights relating to existing purchases.
19Website Security and Acceptable Use
You agree not to misuse our website.
Prohibited activities include
- Attempting unauthorized access to accounts or systems
- Introducing malicious software
- Interfering with website functionality
- Using stolen payment information
- Conducting fraudulent transactions
- Impersonating another person
- Collecting personal information without authorization
- Circumventing reasonable security measures
- Using the website for unlawful purposes
We may take reasonable measures to protect our website, customers, and business operations.
20Intellectual Property
Unless otherwise stated, the website's original content, branding, design elements, text, graphics, and other materials are owned by or licensed to lumeero or the relevant rights holders.
Product names, manufacturer logos, trademarks, and other third-party materials remain the property of their respective owners.
Customers may use the website for lawful personal shopping and informational purposes.
You may not reproduce, distribute, commercially exploit, or misrepresent protected website materials without appropriate authorization.
Nothing in these Terms restricts uses permitted by applicable intellectual property law.
21Third-Party Trademarks and Brand References
Our website may display third-party product names, logos, and trademarks to identify products.
Such references do not automatically imply:
- Manufacturer ownership of lumeero
- Brand sponsorship
- Exclusive distribution rights
- Authorized reseller status
- Manufacturer endorsement
Any specific manufacturer affiliation or authorized retailer status should be relied upon only when expressly and accurately stated.
22Customer Reviews and Submitted Content
If our website allows customer reviews, ratings, or other submissions, users must provide content that is lawful and does not infringe the rights of others.
Customers must not knowingly submit
- Fraudulent reviews
- Impersonations
- Malicious content
- Unlawful threats
- Infringing material
- Misleading claims about transactions
We may moderate content in accordance with applicable law and our published practices.
We will not require customers to surrender lawful rights to provide honest reviews or truthful feedback.
By submitting content, you grant us a non-exclusive license to display and use that content for the purposes reasonably associated with the feature, subject to applicable law and any separate terms presented at submission.
23Third-Party Links and Services
Our website may contain links or integrations involving third-party services, including:
- Payment providers
- Shipping carriers
- Product manufacturers
- Financing providers
- Warranty service providers
- Other external websites
These third parties may operate under their own terms and privacy policies.
We do not control every aspect of independently operated third-party services.
However, the involvement of a third-party service does not automatically eliminate our legal obligations as a retailer.
24Privacy and Personal Information
We collect and process personal information in connection with our website and business operations.
Our Privacy Policy explains the categories of information we may collect, how information is used, and the rights available under applicable law.
By using our website, you acknowledge that information may be processed as described in our Privacy Policy.
Where consent is legally required, we will seek that consent separately.
Privacy Policy
Your Privacy Choices
25Electronic Communications
When you place an order or contact us electronically, you may receive communications relating to your transaction.
These may include
- Order confirmations
- Payment notifications
- Shipping updates
- Return instructions
- Refund information
- Customer support responses
- Important account or security notices
Transactional communications are distinct from optional marketing communications.
Marketing messages will be handled according to applicable law and our Privacy Policy.
26Website Availability
We aim to maintain a functional and accessible shopping website.
However, the website may occasionally be unavailable because of:
- Scheduled maintenance
- Technical issues
- Hosting disruptions
- Security incidents
- Third-party service outages
- Other operational circumstances
We do not guarantee uninterrupted website availability.
Where practical, we will take reasonable steps to restore affected services.
27Disclaimer Regarding Website Information
We aim to provide accurate and useful information.
However, general website content may occasionally contain errors, omissions, or outdated information.
To the extent permitted by law, we do not guarantee that all general informational content will always be error-free or continuously available.
This disclaimer does not override express product descriptions, applicable warranties, contractual obligations, or non-waivable consumer rights.
28Limitation of Liability
To the extent permitted by applicable law, lumeero will not be liable for losses arising solely from circumstances beyond our reasonable control where liability may lawfully be excluded.
We do not seek to exclude liability for:
- Fraud or fraudulent misrepresentation
- Willful misconduct where exclusion is prohibited
- Personal injury or other harm where liability cannot lawfully be limited
- Breach of non-waivable consumer rights
- Refunds or other remedies required by law
Any limitation of liability will apply only to the extent permitted by applicable law.
These Terms do not impose a blanket waiver of statutory remedies or eliminate liability for our failure to fulfill legal obligations.
29Events Beyond Reasonable Control
Certain circumstances outside our reasonable control may affect order fulfillment or website operations.
Examples may include
- Severe weather
- Natural disasters
- Transportation disruptions
- Widespread carrier interruptions
- Government restrictions
- Major infrastructure failures
- Other extraordinary events
If such circumstances affect an order, we will communicate relevant information when reasonably possible.
Customers retain applicable rights concerning delayed, canceled, or undelivered orders.
30Fraud Prevention
We may review transactions to protect customers and prevent unauthorized activity.
Where legitimate security concerns arise, we may:
- Request appropriate verification
- Temporarily delay fulfillment
- Decline suspicious transactions
- Cancel orders where legally permitted
- Cooperate with payment providers or lawful investigations
We will not request complete payment card security codes or account passwords through ordinary support communications.
31Errors, Corrections, and Updates
We may correct errors in website information, product descriptions, availability, or pricing.
Corrections will be handled in accordance with applicable law.
Material changes affecting an accepted purchase will not automatically be imposed without an appropriate legal basis or customer agreement.
32Termination or Restriction of Website Access
We may suspend or restrict website access where reasonably necessary to address:
- Fraud
- Security threats
- Unauthorized activity
- Serious violations of these Terms
- Legal requirements
Such action will not automatically cancel existing contractual obligations or remove customer rights concerning completed purchases.
33Governing Law
These Terms are governed by the applicable laws of the United States and, where legally appropriate, the laws of the State of New Mexico.
Mandatory consumer protection laws applicable to a customer's transaction or place of residence remain unaffected.
Nothing in these Terms requires a customer to waive access to courts, statutory remedies, or other legal protections that cannot lawfully be waived.
34Dispute Resolution
If a concern arises regarding an order, payment, product, or service, we encourage customers to contact our support team first.
We will review the concern and attempt to provide an appropriate resolution.
Customers may also exercise applicable rights through:
- Payment providers
- Card issuers
- Consumer protection agencies
- Courts or other legally available dispute resolution processes
These Terms do not impose mandatory arbitration or waive class-action rights.
Nothing in this section restricts lawful dispute or complaint rights.
35Severability
If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid provision will be interpreted or limited only as necessary to comply with applicable legal requirements.
36No Waiver
A failure or delay by lumeero to enforce a provision of these Terms does not automatically waive our right to enforce that provision in the future.
Similarly, nothing in these Terms prevents customers from exercising applicable legal rights.
37Changes to These Terms
We may update these Terms to reflect changes in:
- Website functionality
- Business operations
- Product offerings
- Payment services
- Shipping procedures
- Legal requirements
The current version will be published on this page with its effective or updated date.
Changes will generally apply prospectively.
We will not retroactively remove rights or materially alter accepted purchase agreements without a lawful basis.
Where required, we will provide additional notice of material changes.
38Entire Agreement
These Terms, together with the policies expressly incorporated into the relevant transaction and any applicable product-specific disclosures, form the agreement governing purchases through our website.
Relevant policies may include
- Shipping & Delivery Policy
- Returns & Refunds Policy
- Order Cancellation Policy
- Payment Policy
- Applicable product warranty terms
Where a specific written purchase agreement or mandatory law conflicts with these general Terms, the applicable agreement or legal requirement will govern to the extent appropriate.
39Customer Support and Contact Information
For questions about these Terms, purchases, returns, payments, or other customer service matters, contact us.
Store Name
lumeero
Legal Business Name
Stone Canyon Leathers
Website
Phone
Business Address
6715 4th St NW, Los Ranchos De Albuquerque, NM 87107, United States
Business Hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Live Chat
Available 24/7

